FirstĀ  access the server command line.

I used SSH over Putty ( But you can use the terminal/console if supported by your host, ftp or winSCP ( which may be easier.

then access the file /etc/ips.remotedns

For SSH I used the command: nano /etc/ips.remotedns

you will need to know the nameservers for your domain I got these by checking here:

then get the IPs for these name server with the same site:

add the nameservers and the IPs into the file /etc/ips.remotedns
It was empty before so now it looks like this:

save the file and then proceed with the transfer/account creation